Privacy Policy
DamaquinaCNC is committed to transparency, privacy and the security of its customers' data throughout the entire process of interaction with our websites. So that you may better understand what information we collect and how we use and store it, we detail our Privacy Policy below.
Customers' registration data is not disclosed to third parties, except when necessary for the billing process or for participation in promotions requested by the customers.
In order to make our Privacy Policy easier to understand, we present a summary:
For what purpose do we use your personal data?
- Provide the services and customer support requested
- Process transactions and send notices about your transactions
- Resolve disputes, collect fees and troubleshoot problems
- Prevent potentially prohibited or illegal activities and enforce our User Agreement
- Customize, evaluate and improve our services, as well as the content and layout of our website
- Send targeted marketing materials, service update notices and promotional offers based on your communication preferences
- Compare information for greater accuracy and verify it with third parties
Your rights
The Brazilian General Data Protection Law (LGPD, Law No. 13,709/2018) gives the Customer the right to request from DamaquinaCNC, at any time, by formal request, information regarding the data processed.
So that the Privacy Policy is clearly understood, it is essential to clarify some important concepts:
- Customer
- any natural person or legal entity that purchases our products and services
- Personal data
- any information related to a person that identifies them or that, used in combination with other processed information, identifies an individual. Also, any information through which it is possible to identify a person or to contact them
- Processing of personal data
- the processing of personal data is understood to be the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, deletion, evaluation or control of information, communication, transfer, dissemination or extraction of data of natural persons
- Data subject
- any natural person whose personal data is processed by DamaquinaCNC
- Purpose
- what we want to achieve with the processing of personal data
- Necessity
- the processing of personal data must be limited to the minimum necessary for the intended purpose. That is, it must be relevant, proportional and not excessive
- Consent
- clear and objective authorization that the data subject gives for the processing of their personal data for a previously stipulated purpose. After giving consent, you may revoke it at any time. Revocation does not cancel processing carried out previously
1. Who does this Privacy Policy apply to?
It applies to all customers on the DamaquinaCNC website whose personal data is in any way processed by us.
2. What type of personal information do we collect and use?
DamaquinaCNC collects and stores the following types of information:
Information you provide to us: DamaquinaCNC collects customer information in several ways: when the customer creates an account and provides data in “My Account”; purchases a product/service; interacts with the form on the Contact page; takes part in marketing surveys or promotions, and so on. The information that may be requested includes: full name, date of birth, gender, place of birth, marital status, e-mail, mobile number, telephone, full address, RG, CPF and similar data.
Information collected automatically by DamaquinaCNC: we collect and store certain information whenever the customer interacts with us. For example, we use cookies and obtain information when your browser accesses our website; when you click on ads, partner e-mails and other content provided by us on other websites.
Information collected by the mobile device: when the customer uses our website, we may receive data about their location and their mobile device. We may use this information to offer personalized content such as ads, search results and others. Most mobile devices allow the customer to turn off location services.
Information collected from other sources:
- public sources (for example, demographic data)
- credit agencies or bureaus (for example, credit reports/checks)
- data providers (for example, demographic data related to online advertising and based on the customer's interests)
3. Why do we request your personal data?
The data is necessary in order to:
- deliver the products purchased or the service contracted
- optimize your interaction with us
- ensure the security of the website and of the data it processes
- inform the customer about offers and publicize our services
- comply with legal obligations
- administrative and management purposes
Providing the data allows us to:
- deliver the services contracted
- send status updates and service communications
- provide services suited to the customer's needs
- improve customers' experience at DamaquinaCNC
- carry out market analysis and research
- keep the customer informed about the products and services we offer
- run targeted online advertising
- prevent, detect and investigate activities that are inconsistent with our Code of Conduct or that are prohibited or illegal
- improve our website, products and services
DamaquinaCNC relies on legal bases, which may vary according to the purpose of the collection, to process customers' personal data. The storage period may change according to the legal basis applicable to each situation and to the purpose.
3.1 Marketing services
Marketing services are offered through free communications about offers, services and products addressed to the Customer, related to their profile on the website and to purchases they have made. This service covers e-mail, SMS and WhatsApp. It is worth noting that the Customer may cancel the marketing service at any time by contacting us through our website.
4. Who do we share your data with?
The information collected will only be shared when necessary: (i) for the proper provision of the services that are the object of its activities with partner companies; (ii) for protection in the event of a dispute; (iii) upon a court decision or a request from a competent authority; (iv) with companies that provide technological and operational infrastructure, such as payment intermediary companies and information storage service providers.
5. International data transfer
Because the internet is a global environment, certain services offered by DamaquinaCNC may require the transfer of your data to other countries.
In such cases, the data is processed in accordance with the LGPD and other data protection legislation. We take security measures in line with our policies and adopt standard clauses in contracts with suppliers and service providers.
By browsing our website and/or communicating with us, you agree to the processing of your information, including the international transfer of data when necessary. We adopt measures to ensure that any information collected is handled securely, in accordance with data protection standards and with this Privacy Policy.
6. How long do we store personal information?
We store Customers' information in accordance with the statute of limitations rules of Brazilian law.
7. What are the rights of the data subject?
As of the date the LGPD came into force, the personal data subject has the right to obtain from DamaquinaCNC, at any time, by formal request, information regarding their data.
DamaquinaCNC will have 15 days to respond to data subjects' requests. Requests will be reviewed as provided for in the legislation in force and, for legal reasons, some requests may not be granted.
Data subjects, according to the text of the LGPD, may exercise their rights by means of:
8. How to exercise your rights?
You can exercise your rights by getting in touch through the e-mail address contato@damaquinacnc.com.br
10. How can you keep your personal information safe?
DamaquinaCNC uses the best security protocols to preserve the privacy of Customers' data, but it also recommends individual protection measures.
To keep the personal data you provide at registration or when making purchases secure and protected, under no circumstances should your login and password be shared with third parties. In addition, when accessing your registration through “My Account”, especially on public computers, make sure you have logged out of your account to prevent unauthorized people from accessing and using the information without your knowledge.
We do not request login and password data by telephone, WhatsApp, SMS or e-mail. Under no circumstances should they be provided, as this may be an attempt at misuse.
11. How to contact DamaquinaCNC's data protection officer?
The data protection officer is the person appointed by DamaquinaCNC to act as the communication channel between the controller, the data subjects and the National Data Protection Authority (ANPD), once it is formally established. Any questions may be sent to the e-mail address contato@damaquinacnc.com.br.
12. Governing law and jurisdiction
This policy shall be governed, interpreted and enforced in accordance with the Laws of the Federative Republic of Brazil, in particular Law No. 13,709/2018, regardless of the Laws of other states or countries, and the courts of the Customer's domicile shall have jurisdiction to settle any question arising from this document.
Talk to us: contato@damaquinacnc.com.br